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LemonBooking
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Booking software for community hubs & communal areas.

Say goodbye to phone calls and endless email chains. Customers check the live calendar and request a space online, you approve and invoice in a couple of clicks — a community hub booking system with group accounts, card payments and refundable deposits built for hubs and housing association facilities.

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Trusted by housing providers and community trusts

Orbit
Watford Community Housing
Bournville Village Trust
Freebridge Community Housing

Real-time availability, online bookings.

Customers instantly check whether a space is free and send a booking request — saving your booking manager time and effort. Staff can also make bookings on behalf of others, so everything stays in one place.

  • Live calendar of every communal space
  • Self-serve requests, auto-priced and conflict-checked
  • Staff can book on behalf of residents and groups

Built for groups, not just individuals.

Customers can register as private individuals or as groups. For a group — a residents’ association, a charity, a tenants’ committee — you can attach more than one contact, such as the person who books and the accounts department who pays, and set how each one is notified.

  • Register as a private individual or as a group
  • Multiple contacts per group — primary contact, accounts and more
  • Per-contact notification preferences for bookings and invoices

Accept card payments and refundable deposits.

Connect SumUp, Stripe or PayPal so customers can pay for their bookings online. Payments are recorded automatically — no reconciliation, no missed payments — and after an event you can return a refundable deposit in full, or hold back part of it for any damage.

  • Automatic payment links on every invoice
  • Payments recorded automatically — nothing slips through
  • Refundable deposits, returned in full or in part for damage

Works with the payment providers you already use

SumUp Stripe PayPal

Works inside your association's website.

Residents already know your housing association's website, so meet them there. Paste the community room booking system straight onto a page — calendar and booking form — and link out to facility info, pricing and your contact details. Everything's online, so what residents see always matches what your team sees.

  • Embed the calendar or booking form via a paste-in snippet
  • Link directly to facility info, prices and contact pages
  • Or build a site with our website editor

Customer review from Trustpilot

“LemonBooking has been great for the Bridlington Community Hub, Paul and the team are so responsive and open to ideas. They have really helped save me time in processing bookings and invoices, whilst opening up doors to allow people to book our venue sooner and at any time they like.”

D
Devan (Community hub manager)
Read more reviews on Trustpilot

Safe, secure and compliant.

Housing providers and community trusts hold residents' personal data, so you need to know it's safe. LemonBooking keeps your data in a UK data centre, is GDPR compliant and Cyber Essentials certified, and is registered with the ICO.

See what our customers say — read our reviews on Trustpilot.

Frequently asked questions

Anything we haven't covered, drop us a line.

Is it suitable for housing association and community facilities?

Yes — LemonBooking is built for managing community hubs, communal areas and other housing association facilities, with real-time availability and online booking requests for every space.

Can customers book themselves, and can staff book on their behalf?

Yes — customers check availability online and submit a request, saving your booking manager time. Staff can also make bookings on behalf of others, so every booking stays in one place.

Can groups have more than one contact?

Yes — customers can register as individuals or as groups. For a group you can associate multiple contacts, such as a primary contact and an accounts department, and set notification preferences for each.

Can we take card payments and refundable deposits?

Yes — connect SumUp, Stripe or PayPal. Invoices carry a payment link, payments are recorded automatically, and refundable deposits can be returned in full or in part after an event.

Can we embed the booking system on our website?

Yes — embed the calendar and booking form on any website with a couple of lines of code, and link straight to facility info, pricing and contact pages.

Is there a mobile app for staff and residents?

There's no separate app to install. LemonBooking works in any web browser, so residents check availability and book on the go, and your team can approve requests, take payments and manage the calendar from a phone, tablet or laptop. Any device with a browser stays in step, because everyone's looking at the same live data.

Free trial

Ready to open up your hub for online bookings?

30 days free. No card required. We help you set up your spaces, groups and payments so you're not starting from a blank page.

Start free trial No card required · 30 days free · No obligation