Housing association booking system for community rooms & hubs.

Say goodbye to phone calls and endless email chains. Residents and local groups check the live calendar and request a community room online, and your team approves and invoices in a couple of clicks — an online booking system for housing associations, with group accounts, card payments and refundable deposits built for community hubs and communal spaces.

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Booking list

RIVERSIDE COMMUNITY HUB Spaces

Ref Space Status

BOOK-274
Sat 16 May

Main Hall
Tenants’ AGM
Pending
BOOK-273
Fri 15 May

Community Room
Coffee morning
Approved
BOOK-272
Thu 14 May

Community Kitchen
Cookery club
Approved
BOOK-271
Thu 14 May

Main Hall
Youth group
Approved

BOOK-274

Main Hall · Tenants’ AGM

Pending

Approve Decline

Trusted by housing providers and community trusts

Community room booking, online and in real time.

Residents and groups instantly check whether a community room is free and send a booking request — saving your booking manager time and effort. Staff can also make bookings on behalf of others, so everything stays in one place.

Live calendar of every communal space
Self-serve requests, auto-priced and conflict-checked
Staff can book on behalf of residents and groups

Pepperton Hub · Week of 11 May

Live

Mon

Tue

Wed

Thu

Fri

Coffee

Toddlers

Coffee

Cookery

Youth

Eve

Pilates

Residents

Main Hall Community Room Kitchen

3 spaces

Built for groups, not just individuals.

Customers can register as private individuals or as groups. For a group — a residents’ association, a charity, a tenants’ committee — you can attach more than one contact, such as the person who books and the accounts department who pays, and set how each one is notified.

Register as a private individual or as a group
Multiple contacts per group — primary contact, accounts and more
Per-contact notification preferences for bookings and invoices

Riverside Tenants’ Housing Association

3 contacts

JM

Jan Mistry

Primary contact · jan@riverside-ta.org

07700 900 123

Bookings Reminders
AO

Accounts office

accounts@riverside-ta.org

020 7946 0145

Invoices Statements
MP

Mo Patel

Committee chair · mo@riverside-ta.org

07700 900 902

Reminders Newsletters

Each contact has their own login and only sees the notifications they've opted into.

Accept card payments and refundable deposits.

Connect SumUp, Stripe or PayPal so customers can pay for their bookings online. Payments are recorded automatically — no reconciliation, no missed payments — and after an event you can return a refundable deposit in full, or hold back part of it for any damage.

Automatic payment links on every invoice
Payments recorded automatically — nothing slips through
Refundable deposits, returned in full or in part for damage

INV-2026-0188

Main Hall · Tenants’ AGM

Paid

Hire paid

£60

By card · recorded automatically

Refundable deposit

£50

Held until after the event

Return in full, or hold back for any damage Return deposit

Works with the payment providers you already use

Works inside your association's website.

Residents already know your housing association's website, so meet them there. Paste the community room booking system straight onto a page — calendar and booking form — and link out to facility info, pricing and your contact details. Everything's online, so what residents see always matches what your team sees.

Embed the calendar or booking form via a paste-in snippet
Link directly to facility info, prices and contact pages
Or build a site with our website editor

embed.html

<iframe
  src="https://riverside-hub.org/book"
  width="100%"
  height="640"
  style="border:0"
  loading="lazy">
</iframe>

Embedded calendar — live availability, your colours.

“LemonBooking has been great for the Bridlington Community Hub, Paul and the team are so responsive and open to ideas. They have really helped save me time in processing bookings and invoices, whilst opening up doors to allow people to book our venue sooner and at any time they like.”

Devan (Community hub manager)

Safe, secure and compliant.

Housing providers and community trusts hold residents' personal data, so you need to know it's safe. LemonBooking keeps your data in a UK data centre, is GDPR compliant and Cyber Essentials certified, and is registered with the ICO.

UK data centre

Your data stays in the UK, encrypted at rest & in transit

GDPR compliant

Built to handle residents' & customer data responsibly

Cyber Essentials certified

UK government-backed security certification

Registered with the ICO

Registration number ZB547878

See what our customers say — read our reviews on Trustpilot.

Martyn’s Law

Work out whether Martyn’s Law applies to you.

The Terrorism (Protection of Premises) Act 2025 — Martyn’s Law — catches premises where 200 or more people could be present at once. Plenty of community hubs sit comfortably below that and are out of scope entirely. The duties are not in force yet; they are expected to apply from 2027, overseen by the Security Industry Authority.

Either way the first job is the same: know your realistic maximum, and know how many people actually come through the door. Set a capacity against each room, and your bookings and attendance figures are already recorded against every hire.

Martyn’s Law for community hubs: read our guide

A heads-up, not legal advice. Check the official guidance before you act on it.

Capacity by room

Used to work out your realistic maximum

Main hall: 180
Committee room: 40
Realistic maximum at once: 220

Standard tier · 200–799 Simple public protection procedures. No equipment, no building works.

Illustrative figures.

Frequently asked questions

Anything we haven't covered, drop us a line.

What is a housing association booking system?

A housing association booking system lets residents, tenants’ groups and local organisations see which community rooms and communal spaces are free and book them online, while your team manages every booking from one calendar. LemonBooking adds group accounts, card payments and refundable deposits, so each booking is invoiced and paid without the paperwork.

Can residents' associations book for free or at a reduced rate?

Yes. Set a rate for each group, so residents' and tenants' associations book community rooms free or at a reduced rate, while outside organisations pay the standard hire charge. The right price applies automatically when each group books.

Can customers book themselves, and can staff book on their behalf?

Yes — customers check availability online and submit a request, saving your booking manager time. Staff can also make bookings on behalf of others, so every booking stays in one place.

Can groups have more than one contact?

Yes — customers can register as individuals or as groups. For a group you can associate multiple contacts, such as a primary contact and an accounts department, and set notification preferences for each.

Can we take card payments and refundable deposits?

Yes — connect SumUp, Stripe or PayPal. Invoices carry a payment link, payments are recorded automatically, and refundable deposits can be returned in full or in part after an event.

Can we embed the booking system on our website?

Yes — embed the calendar and booking form on any website with a couple of lines of code, and link straight to facility info, pricing and contact pages.

Is there a mobile app for staff and residents?

There's no separate app to install. LemonBooking works in any web browser, so residents check availability and book on the go, and your team can approve requests, take payments and manage the calendar from a phone, tablet or laptop. Any device with a browser stays in step, because everyone's looking at the same live data.

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