September update

LemonBooking partners with GoCardless

We’re introducing a powerful new way to collect payments — directly from your customers’ bank accounts. It’s fast, easy, and affordable, with fees for LemonBooking customers starting from just 0.75% + 15p.

Why use GoCardless?

• Super-fast payments Instant online bank transfers powered by the UK Faster Payments network.
• 100% accurate GoCardless ensures the correct amount is paid and the right reference is applied every time.
• Automatic payment matching GoCardless and LemonBooking sync seamlessly to match payments to invoices automatically.
• Easy refunds Issue full or partial refunds directly from LemonBooking — with no need to collect or store customers' bank details.
• Automatic billing Collect Direct Debit mandates from regular customers and charge them automatically each month.

Not sure if GoCardless is right for you?

If your customers prefer paying by bank transfer instead of card, or you’re spending time chasing overdue invoices and matching payments — GoCardless can save you hours every month.

Fee comparisons

Below you can see examples of typical payments (and transactions fees) in LemonBooking for popular payment providers including GoCardless and SumUp:

* Charity rate. 1% + 20p for non-charities.

** Only available through our SumUp partnership agreement.

Multiple payment providers

Multiple payment providers can be connected to a single LemonBooking system. As you can see from the table above, the most cost efficient setup involves using SumUp for low value payments and GoCardless for everything else.

Town & Parish councils

If you represent a council (in the UK) you should check whether you can sign up for GOV UK Pay as their transaction fees are likely to be even lower. Please note this option is only available to organisations with a .gov.uk email address.

Flexible payment options

Instant, one-off payments

Let your customers pay online straight from their bank account — faster and easier than a manual transfer, with the right reference and amount automatically included every time.

Automatic payment matching

Whenever a payment is received through GoCardless, LemonBooking is instantly notified and automatically matches it to the correct invoice — with no manual effort required.

Automatic refunds

You can also use GoCardless to issue full or partial refunds without having to manually collect or store customers' bank details.

Direct Debit mandates

You can also invite customers to set up a Direct Debit mandate — a one-time authorisation that lets you collect future payments from their bank account automatically every time you raise an invoice.

From LemonBooking, you can send a secure mandate invite link by email. Once a customer signs up, they won’t need to re-enter their details again — and you won’t need to chase payments.

After a mandate is in place

• Invoices are billed automatically around 7 days after they’re issued
• Customers are notified in advance and payments are collected securely
• You stay in control, and your cashflow becomes much more predictable

It’s perfect for regular hirers and membership schemes — less effort all round and you get paid on time, every time.

Start taking payments today

All you need to do to start taking payments is click to install the GoCardless module and connect a new or existing GoCardless account to LemonBooking.

If you need any help getting set up you can email contact@lemonbooking.com

The small print

GoCardless Ltd (registration number 07495895) is regulated by the Financial Conduct Authority, ISO27001 certified and GDPR-compliant.