One booking system for every venue.

One multi-venue booking system for every site you run: give each its own calendar, booking form and branding, then manage the whole estate from one place. Portfolio reports, global settings, single sign-on and role-based access, with a dedicated account manager to roll it out across all your venues.

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Portfolio overview

RIVERSIDE TRUST All venues · this week

Venues

Bookings

268

Revenue

£18,940

RA
Riverside Arena

82

£5,420
NH
Northgate Hall

61

£4,180
WP
Westpark Pavilion

54

£3,310
MS
Market Square Rooms

41

£3,020
EC
Eastside Centre

30

£3,010

Occupancy · this month

74% 12%

Across all 5 venues

One platform, every kind of venue.

Most multi-site organisations run a real mix of buildings — a hall here, a sports facility there, meeting rooms and studios across town. LemonBooking is a multi-venue booking system that runs them all on one platform, with one customer list and one set of accounts across every venue and site.

Community & village halls: Community centres, village and church halls, pavilions and function rooms — let the public check availability and book online, with deposit and approval rules per space.

Community centres & village halls

Main halls & function rooms

Take refundable deposits

Instant or approval-based booking
Sports & leisure facilities: Sports halls, courts, pitches and arenas — with peak / off-peak rates, season memberships and pay-and-play card payments, each venue on its own calendar.

Sports halls & arenas

Courts, pitches & MUGAs

Peak & off-peak pricing

Pay-and-play with one-time pin codes
Rooms, studios & event spaces: Meeting and conference rooms, dance and rehearsal studios, exhibition and event spaces — with per-hour pricing, conflict checks and custom booking questions for each one.

Meeting & conference rooms

Dance & rehearsal studios

Exhibition & event spaces

Per-hour rates & conflict checks

See every venue, side by side.

Stop stitching together spreadsheets from each site. The portfolio dashboard rolls every venue up into one view — so head office can compare performance, spot the quiet rooms and chase the overdue invoices across the whole estate.

Bookings, revenue, occupancy and outstanding invoices, per venue
Filter by date range, region or venue group
Export to CSV, or schedule a weekly summary to land in your inbox

Revenue by venue · YTD

Riverside Arena £64k

Northgate Hall £46k

Westpark Pavilion £33k

Market Square Rooms £29k

12 months to 31 May 2026 Total £172k

Each venue, its own front door.

Every site gets its own online calendar, booking form, pricing and branding — on its own URL or embedded straight into your own website. The public only sees the venue they're booking; head office sees them all.

Separate calendar, booking form and rates per venue
Automatic price estimates and conflict checking on every booking request
Embed into each venue's own site, or build them with our website editor

Your venues

Riverside Arena
Northgate Hall
Westpark Pavilion
Market Square
Eastside Centre

Riverside Arena · Week of 9 Mar Live

Mon

Tue

Wed

Thu

Fri

Sports hall

Studio

Court 1

Public URL riverside-arena.org/book

Set it once. Enforce it everywhere.

Booking rules, cancellation policies, invoice numbering, payment providers, terms and conditions — configure them once at organisation level and push to every venue. Allow local overrides only where you choose to.

Apply booking, invoicing & payment policies across all venues at once
Lock a setting org-wide, or let each venue choose
Roll out a policy change to a new venue the day it opens

Organisation settings

Riverside Trust · applies to all venues

Global

Cancellation window

Minimum notice before a booking starts

48 hours
VAT on invoices

Shown on every venue's invoice

Locked
Payment provider

Default checkout for all sites

SumUp
Local pricing

Each venue sets its own rates

Per venue

RA NH WP MS EC

Run the whole estate from head office.

Three things that come for free when every venue is on one platform.

Centralised access control: Per-venue staff permissions, set once in client admin. Give someone full access to one site, view-only at another and nothing at the rest — without handing over the keys to head office.
Centralised document management: Upload hire agreements, T&Cs, risk assessments and policies in the client admin, then push them out to every site. Roll out a new version with a single click — previous versions kept for the audit trail.
Consolidated audit log: Every approval, decline, invoice and refund across the estate, in one searchable log. Filter by venue, person or date to answer trustee or auditor questions in minutes, not hours.

Head office sees all. Each site sees its own.

Connect your identity provider for single sign-on across the estate, then scope each person's access by venue or region — admin, manager, editor or view-only. A site manager works only in their venue; head office oversees them all, with every action logged in a tamper-evident audit trail.

Single sign-on via your existing identity provider
Roles scoped per venue — staff see only their sites
Full audit log — who approved, invoiced or refunded?

Team access

SSO enabled

Member	Role	Venues
Priya N. Operations	Admin	All 5 venues
Tom B. Riverside team	Editor	Riverside Arena
Ann Smith Board member	View only	All 5 venues

Audit log

Approved Tom B. approved BOOK-2218 · Riverside Arena 09:14
Refunded Priya N. refunded INV-4471 · Northgate Hall 08:52
Settings Priya N. locked VAT policy · all venues Yesterday

Let trusted hirers pay by cost code.

Some hirers shouldn't have to reach for a card. When someone signs up with an email address on a domain you trust — a council, university or partner organisation — LemonBooking recognises them on the spot and applies the rules you've set. The most common one: staff charge room hire to a cost code, billed internally, instead of paying online.

Nominate a domain — e.g. @riverside.gov.uk — and every new account on it is recognised
Pay by cost code instead of card, with cost centre billing handled internally
Auto-apply staff pricing, waive deposits and approve trusted hirers on sign-up

Tell your account manager which domains to trust and we'll set the rules up for you.

New account

Verified domain

Jane Cooper

jane.cooper@riverside.gov.uk

Applied automatically

Pay by cost code Cost centre billing
Staff rates Pricing group applied
Auto-approved Trusted hirer

Checkout · Northgate Hall

£120.00

Payment method

Pay by cost code

Charged to your cost centre

Pay by card

Cost code

RW-4471-FAC

No card payment taken — billed internally to the department.

Works with the systems you already run on.

LemonBooking connects to the payment and accounting tools you already use, and exposes a documented REST API. When you need something bespoke, our in-house team builds it — scoped and quoted with your account manager.

Payments and invoicing sync across all venues
Read-only REST API for distributing booking, payment & customer data to other services
Custom integrations with your own systems

terminal

$ curl api.lemonbooking.com/v1/venues/3/bookings \
    -H "Authorization: Bearer …"

{
  "venue": "Riverside Arena",
  "count": 82,
  "period": "2026-W11"
}

REST API — per-venue, read-only access.

Works with multiple payment providers Works with the payment provider you already use

Plus “off the shelf” solutions including SumUp and Stripe.

A dedicated account manager from day 1.

Organisations with multiple venues are assigned a dedicated LemonBooking account manager who helps you plan the rollout, migrate your existing data and bring each venue online — so you're never staring at an empty system.

Planned, phased rollout across your venues
Data migration from your current system
Daily backups as standard
UK-based data centre · Cyber Essentials certified

Your account manager

Aiden · LemonBooking

Rollout plan

Riverside Arena · pilot venue
Live
Northgate Hall
Live
3
Westpark Pavilion · data migration
In progress
4
Market Square & Eastside
Jul 2026

Built on a foundation you can audit

Cyber Essentials

UK government-backed security certification (2026)

Registered with the ICO

UK Information Commissioner's Office (ZB547878)

ISO 27001 data centre

UK-based data hosting, encrypted at rest & in transit with SSL

“Our set up was fairly complex, as we have a number of venues and different spaces to hire at each location, but the team guided us through the implementation, which has gone very smoothly. Paul and the team have been super helpful and have supported us through the entire process, to ensure our requirements were met.”

Karen (Multi-venue operator)

Frequently asked questions

Planning a rollout across several sites? Talk to us.

Which booking software supports multi-venue management?

LemonBooking is built for it. Each venue gets its own calendar, booking form, pricing and branding, on its own URL or embedded into its own site, while head office manages the whole estate from one login with portfolio reports, global settings and single sign-on.

How do I sell tickets for events at several venues at once?

Run a ticketed event at each venue and sell seats online from its own page, with ticket income rolling into the same portfolio reports. Paid tickets cost 20p plus payment-provider fees; free events are free. Set capacity per venue so you never oversell a room.

How do I handle enquiries for multiple venues without missing bookings?

Every enquiry and booking request lands in one place, tagged by venue, so nothing slips between sites or inboxes. Route each one to the right site manager, who sees only their venue, while the audit log records who responded and when across the whole estate.

Do you support single sign-on (SSO) and role-based access?

Yes — connect your identity provider for single sign-on, then assign admin, editor or view-only roles per venue or per region. Every action is recorded in a tamper-evident audit log for compliance and reporting.

Can staff pay by cost code instead of a card?

Yes — nominate the email domains you trust, such as a council, university or partner organisation, and anyone who signs up with an address on one is recognised automatically. LemonBooking can set them up to charge room hire to a cost code, billed internally, instead of paying online, and can also apply staff pricing, waive deposits or auto-approve them. Tell your account manager which domains to trust.

Can you build custom integrations with our own systems?

Yes — alongside the documented REST API, our in-house development team can connect LemonBooking to your finance, identity and reporting systems. Your dedicated account manager will scope and quote the work with you.

Can we compare performance across all our venues?

Yes — the portfolio dashboard puts every venue side by side, so you can compare bookings, revenue, occupancy and outstanding invoices across the whole estate in one view. Filter by date range, region or venue group, drill into any single site, then export to CSV or schedule a weekly summary to your inbox.

Does it work on mobile for head office and site managers?

Yes — LemonBooking runs in any web browser, so head office and site managers can approve bookings, check the portfolio and respond to enquiries on a phone, tablet or laptop. With nothing to install per site, a new venue's team is up and running the moment you grant their login.

Multi-venue rollout